Along with the rest of the world, Covid has changed the way we do everything. As a small rescue we’ve only ever been able to rehome a small number of cats, but we’ve aimed to make the process supportive and fun and above all safe and comfortable for the cats.
Our pre covid process was to arrange a friendly informal homecheck then assuming that was all ok, invite you over to meet the cat/s you were interested in so you could spent time getting to know them and they you. Once they were reserved we’d send all the information you needed to prepare your home for them. Then on adoption day we’d take them to their new home, along with all their paperwork, and stay a litte while to support then in settling in and to answer any questions. I have to admit, this was one of my favourite bits – a lovely reward for weeks or even months of caring for the cat/s and preparing them for adoption.
Covid has changed a lot of this process. We need to obseserve safe social distancing whilst balancing it against the well being of the cats and support of potential adopters.
We’re gradually evolving a new way of doing things, based on our previous practice, advice from Cat Chat and discussions with other rescues.
- The first part of the process is for you to spot a cat you wish to adopt on our Cat Chat page.
2. When you contact us we’ll send an adoption enquiry form to get a bit more informaiton about the home you’re able to offer.
3. If that matches the needs of the cat we’ll arrange a virtual homecheck on Zoom. Some of the cats have been happy to attend the Zoom meeting in purrson to check out their potential adopters. They shyer ones have preferred to send more photos and videos.
4. If you decide to wish to adopt the cat we then send out all the information about how to create a welcoming safe space for the cat when they arrive, what food they’re eating, litter they’re using, how the microchip gets changed, how to make the adoption donation. This is one bit of the process that hasn’t changed.
5. On adoption day we still take the cat to their new home. We wipe them with leucillin and wipe the carrier with Safe4 disinfectant wipes. We wear face masks and use hand sanitiser as appropriate. You’re then able to take the cat/s indoors in the carrier/s to their safe space and allow them to come out of the carrier in their own time. It’s not a rush … we can wait … in the car. Once they’re out the carrier we ask that you shut them safely in their room and return the carrier to us. Then we’re able to run through the paperwork outdooors. [Thankfully so far it’s either been fine or there has been a shelter to stand under.]
6. Pre covid we’ve taken a blanket with the cat’s familar smell on it that the cat can keep to help them settle in. This is still an option and you’ll be asked prior to the adoption day whether you’re happy to do this.
7. We normally keep in touch with adopters regularly during the first few days/weeks just to check that all is well and to answer any questions … and to share photos because there’s nothing nicer than seeing them settling in and enjoying their new life. This is all the more important when contact prior to adoption has been limited.
Although this system isn’t ideal we’ve found that it works well. Regardless of Covid, cats still need to find homes of their own. The confident cats who are able to attend Zoom meetings have had no difficulty purrsuading their adopters that they’re the right ones for them. The less confident cats have gone to their new homes on a “foster with a view to adoption” agreement where we’ve kept in closer contact with adopters until the cats are settled and adopters are confident that this is the right cat for them.
We’re working hard to make this process as good as it can be, and are happy to listen to feedback from adopters about how we can improve the process. We’ve had this feedback from the adoptive mum of little Dolly:
“We adopted 6 month old Dolly through a virtual adoption process and it was absolutely brilliant: swift replies to emails, clear communication, photos, a homecheck over Zoom and then a pretty much contactless and entirely socially distanced handover when our new cat arrived. But throughout the whole thing, Dolly’s welfare was still paramount and always put first too. We felt that we had everything we needed by the time she came to live with us and we had plenty of information about how to keep her happy and safe in her new home as well as microchipping and first vaccinations, advice about vets etc. It was all incredibly stress free, friendly and safe. We now have the most beautiful, playful, friendly, confident little cat in our lives and we can’t imagine being without her. Thank you 8 Lives for doing the work you do and for continuing it in such difficult circumstances. We feel very happy to have found you and found Dolly! You’ve really gone the extra mile.”